Your details.
Handled with care.
AutoDoor uses the information you provide to coordinate car-repair bookings, inspections, estimates and repair updates in Noida and Greater Noida. This notice describes the website’s data flow.
What you share
Customer requests contain your name, phone number, email, car details, complete service address, service requirement, area, preferred slot, up to six optional photos and contact consent. We also record request status, estimates, bookings, support messages, Hermes chat messages and campaign source where supplied in the link.
Hermes digital assistant
Hermes stores the chat transcript, the contact details you submit, the page where the query started and a service-intent label so the AutoDoor team can respond. If the optional AI connection is enabled, the chat text may be processed by AutoDoor’s configured AI provider; we filter common phone-number and email formats before that processing. Please do not include passwords, OTPs or identity documents in chat. Hermes guidance is not a final mechanical diagnosis, confirmed price or emergency service.
How it is used
The team uses these records to verify requirements, coordinate estimates, assign an AutoDoor doorstep technician and follow up. Relevant request details may be shared with that assigned technician under your consent. We do not publish your phone number or display your request in a public directory.
Access and storage
Records and photos are stored with the website’s hosting services. The team dashboard requires sign-in and an authorised team account. Your request link alone does not unlock your request, photos or quotes. Use your Booking ID and registered mobile number in the Customer Portal; booking access expires after 30 minutes. Keep both details confidential. Use “Lock booking” when finished on a shared device. Chat access expires after eight hours; “New chat” closes access to the current conversation. Essential browser cookies keep these sessions private. The chat widget saves only a conversation reference in browser storage, without your name, phone or email. Avoid uploading unrelated personal information.
Your choices
You may choose not to submit a form. For access, correction, consent withdrawal or deletion, contact the team. The team must review and fulfil these requests manually. Withdrawing consent may prevent further quote coordination.
Service-due reminders require separate permission. When WhatsApp sending is connected, the reminder includes an opt-out link. Due dates can be recorded while sending is unavailable.
Business and retention queries
Contact the AutoDoor team for business details, questions about record retention or a deletion request. No third-party advertising trackers or online payments are enabled in this version. Browser alerts work only after the owner grants notification permission on that device.